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      Terms & Conditions
      Terms & Conditions
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      Registration

    To use some of the services or features on this website, you will be required to register. When you register, it is key that the information you provide is accurate, current and complete in all respects. Should any of your registration information change, please update your account to reflect the changes.

      Purchasing

    In order to make purchases through this website, you will be requested to register and provide your personal details. Customers must provide their real name, phone number, e-mail address and other requested information as indicated. When ordering items, you will be required to provide payment details and you warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

      Orders

    All orders are subject to acceptance and availability.
    Cocorose London offers products for sale that are in stock and available for despatch from our distribution center. Occasionally, we may be awaiting shipments however, you may choose to register your email address and interest on our waiting list, for notification of arrival of the selected merchandise not held in stock. Items received into stock may be pre-allocated to satisfy Advance Payment orders and customers making Advance Payments will receive items in priority to customers on the Waiting List or customers ordering through the Site for immediate delivery. Please be aware that should we be unable to deliver selected Advance Payment merchandise once products are in stock, we will notify you by email and refund the Advance Payment to your credit card within fourteen days of being advised that merchandise has become unavailable.

      Pricing Policy

    Prices shown on the Site are in PHP and are inclusive of VAT at the applicable rate.

      International

    Product prices are set at the beginning of each season. We reserve the right to use existing currency exchange rates. These prices are subject to change if the applicable currency exchange rate changes before your order is accepted.

      Payment

    Payment can be made by credit or debit cards or through PayPal via our secure payment method. Payment will be debited and cleared from your account upon dispatch of your order by Cocorose London. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. If the issuer of your payment card refuses to authorize payment to –Luxe Inc. we will not be liable for any delay or non-delivery.

    We take all reasonable care to make our Site secure. All credit card transactions on this site are processed using PAYPAL, a secure online payment gateway that encrypts your card details in a secure host environment. We do not store any credit card details on our system. These details will be fully encrypted and only used to process card transactions which you have initiated.

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